Online/Virtual Spanish One to One Program

- Servicios deben pagarse en su totalidad 15 días antes del curso se inicia con el fin de completar la inscripción y asegurar un lugar en el curso y alojamiento.
- Los gastos bancarios son pagaderos por los estudiantes
- Los estudiantes deben estar 16 años de edad o más

Política de Cancelación

- La cancelación debe ser comunicada por escrito a la escuela por la persona que reservado el curso.
- No se permitirá ningún cambio de rumbo para compensar los reembolsos en caso de cancelación del curso.
- Donde se recibe la cancelación 1 días después de matriculación allí no habrá ningún reembolso alguno.
- El depósito no es reembolsable.
- Cuotas de inscripción no son reembolsables.
- La cuota de inscripción no son reembolsables.
- Tasa de reserva de alojamiento no son reembolsables.
- Para acortar la duración del curso después de que el pago no se realizará ningún reembolso.
- No hay ningún reembolso por cualquier cancelación una vez que ha comenzado el curso.
- Después de un curso haya comenzado allí no es reservado ningún reembolso por cualquier alojamiento o cualquier otro elemento.
- No matrícula son reembolsos para llegadas tardías, salidas anticipadas o ausencias, por cualquier motivo, de las clases en cualquier curso.
- Si un estudiante está ausente por uno o más semanas a la vez, se pueden hacer arreglos para que la duración del curso que se extenderá en ningún coste adicional.

Política de reembolso

- Una tarifa de cancelación de € 10% administration fee with a maximum of $200 se aplica cuando se cancela un curso menos de 2 semana/s antes de la fecha de comienzo del curso.

Rechazo de Visado

- cuota de inscripción
- matrícula de la semana
- alojamiento semana
- El saldo restante será devuelto al estudiante sobre el recibo de una original carta de denegación de VISA.

Otros Términos

Should the student require a visa, he must process the necessary documentation with the Panamanian embassy or consulate of the country concerned. EPA! Español en Panamá will provide the documents required from the school once the student has booked the course.

Instructional Hours
EPA! Español en Panama Intensive Spanish Group Programs consist of 15 or 20 group lessons per week scheduled from Monday through Friday. Each lesson is 50 minutes. For one-to-one program, each lesson is 60 minutes.
For the super intensive, intensive and semi intensive programs, if there is no group of the student´s level at the time the student starts classes or, at any time the student is alone in class continuously, the instructional hours will be reduced (one less lesson per day).

Withdrawal and Refund Policy

The application fee is non-refundable.
All tuition, except an administration fee of 10% of funds due under contract, with
a maximum of $50, will be refunded to a student if written notice of withdrawal
is received 2 weeks prior to commencement of studies.
All tuition, except a 10% administration fee with a maximum of $200, will be refunded
to a student who withdraws in writing from a course less than 2 weeks prior
to commencement of studies.
Fifty percent (50%) of tuition will be refunded to a student who withdraws or
is dismissed from a course that is up to 10% completed by the date of notice
of withdrawal/dismissal.
Thirty percent (30%) of tuition will be refunded to a student who withdraws or
is dismissed from a course that is up to 30% completed by the date of notice
of withdrawal/dismissal.
No refund will be granted to a student who withdraws or is dismissed from a course
that is more than 30% completed by the date of notice of withdrawal /dismissal.
Deferrals, postponements and mid-course breaks (maximum 12 weeks) will be
granted provided EPA! Español en Panama receives a written request at least
30 days prior to commencement, and may be subject to a $50 administration fee. The maximum study period is 6 months counted from the date of commencement of classes.


For group classes, those lessons to which the student is absent for reasons unrelated to school are not subject to recovery or refund. Similarly, the national and local holidays are not subject to recovery or refund.

For private lessons, classes accept cancellations without penalty provided that such cancellations are made in writing with 24 hours notice. Otherwise, the student will be penalized one hour of class. Under no circumstances can students make arrangements directly with the teachers.

All refunds will be processed within 30 days from the date of request, which must be in writing.