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- Services must be paid in full 21 days before the course starts in order to complete the enrolment and secure a place in the course and/or accommodation.
- Bookings are not transferable.
- Bank charges are payable by students
- Students must be 16 years of age or over

Cancellation Policy

- The cancelation needs to be communicated in writing to the school by the person that booked the course.
- No course changes will be allowed to make up for refunds in the case of course cancellations.
- Where a cancellation is received 1 days after enrolment there will be no refund whatsoever.
- The deposit is non-refundable.
- No refund will be made for shortening the course duration after the payment.
- There is no refund for any cancellation once the course has commenced.
- After a course has started there is no refund for any accommodation or other item booked.
- No tuition refunds are given for late arrivals, early departures or absences, for whatever reason, from classes during any course.

Refund Policy

- If a course is cancelled more than 30 days before course start: % refund
- If a course is cancelled between 30 and 15 days before course start:
- If a course is cancelled between 15 and 1 days before course start: % refund

Visa Refusal

- In case a visa is refused to the student, the school will charge 200 Euro and the remaining balance will be refunded to the student upon receipt of an original VISA refusal letter.

Other Terms

Si el estudiante necesitara un visado para estudiar en Tía Tula, se le enviaría toda la documentación que requerida, una vez recibido el pago total de su matrícula.
Tía Tula se reserva el derecho de cancelar la prematrícula o matrícula de cualquier estudiante que no realizara todos los pagos correspondientes o que pudiera llevar a cabo un comportamiento inadecuado en cualquier circunstancia. En ambos casos se se perderá además el derecho a reembolso. Test de nivel antes del comienzo del curso.